If you have trouble receiving Lumens, please check that you are doing it through the Earn button on the top right of the app. Please, also ensure you don't have any typos in the phrase you are required to use when posting as that can cause errors. The same goes for your username (it is also case-sensitive).

Please also note that in order to qualify for the Lumens you’d need to have at least 25 followers on your chosen social media channel.

If all of this checks out and you still have issues with receiving your extra Lumens please let us know and we’d be more than happy to sort it out for you.