All Collections
starryai Pro & Credits
Why haven't I gotten my social media credits yet?
Why haven't I gotten my social media credits yet?

If you have trouble receiving credits, please check that you are doing it through the Earn button on the top right of the app.

Updated over a week ago

If you have trouble receiving credits, please check that you are doing it through the Earn button on the top right of the app. Please, also ensure you don't have any typos in the phrase you are required to use when posting as that can cause errors. The same goes for your username (it is also case-sensitive).

Please also note that in order to qualify for the credits youโ€™d need to have at least 25 followers on your chosen social media channel.

If all of this checks out and you still have issues with receiving your extra credits please let us know and weโ€™d be more than happy to sort it out for you.

Did this answer your question?